🚚 Shipping Policy
Effective Date: April 8, 2025
1. Processing Time
✔ Orders are processed within 1-3 business days after payment confirmation (excluding weekends and holidays).
✔ Custom or personalized orders may take additional processing time, depending on the product specifications.
🚨 Order Verification: For security reasons, we may require additional verification before processing large or high-value orders.
2. Shipping Methods & Estimated Delivery Times
We offer several shipping options to meet your needs:
📦 Standard Shipping (Domestic – USA)
✔ Estimated delivery time: 5-7 business days
✔ Available for all states within the U.S.
🚀 Expedited Shipping (Domestic – USA)
✔ Estimated delivery time: 2-3 business days
✔ Faster shipping for urgent orders
🌍 International Shipping
✔ Estimated delivery time: 7-14 business days, depending on the destination country
✔ Customers are responsible for any import duties, taxes, and customs clearance fees.
🚨 Note: Delivery times may vary due to weather conditions, customs clearance, or carrier delays beyond our control.
3. Shipping Costs
✔ Shipping fees are calculated at checkout based on package weight, destination, and selected shipping method.
✔ Free standard shipping is available for domestic orders over $100 (before taxes and discounts).
✔ Expedited and international shipping costs vary based on location.
4. Tracking Your Order
✔ Once your order has shipped, you will receive a tracking number via email.
✔ You can track your order in real-time through our website or the carrier’s website.
✔ If you do not receive a tracking number within 3 business days, please contact us.
5. Undeliverable Packages & Address Errors
✔ If an order is returned due to an incorrect address, additional shipping charges may apply to resend the package.
✔ Tudorunie is not responsible for lost or stolen packages marked as “Delivered” by the carrier.
✔ If your package is lost in transit, please contact us within 7 days of the expected delivery date.
6. Delivery Delays & Force Majeure
✔ While we strive to meet delivery estimates, delays may occur due to weather, carrier disruptions, customs, or force majeure events.
✔ Tudorunie is not liable for delivery delays caused by natural disasters, pandemics, labor strikes, or other unforeseen circumstances.
7. Damaged or Missing Items
✔ If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
✔ We will arrange a replacement or refund at no additional cost.
8. Contact Us for Assistance
📍 Address: 675 Omar Cir, Yellow Springs, Ohio, 45387
📞 Phone: (937) 767-1257
📧 Email: shipping@tudorunie.com
🌐 Website: tudorunie.com
Thank you for shopping with Tudorunie! We appreciate your trust and look forward to delivering luxury home essentials to your doorstep. 🏡✨